My client is a rapidly growing SME business who provide SaaS software solutions to organisations across the UK.
Expansion to date has been achieved through a combination of organic growth and strategic acquisitions and to continue this trajectory they are recruiting for a 2nd Line Support Engineer to join their team who will be responsible for delivering a first-class support service to their clients.
Key responsibilities will include
Providing 2nd line technical support to clients, troubleshooting their issues over the phone and via email.
My client is a rapidly growing SME business who provide SaaS software solutions to organisations across the UK.
Expansion to date has been achieved through a combination of organic growth and strategic acquisitions and to continue this trajectory they are recruiting for a 1st Line Support Engineer to join their team who will be responsible for delivering a first-class support service to their clients.
Key responsibilities will include
Providing 1st line technical support to clients, troubleshooting their issues over the phone and via email.
Nigel Wright are supporting a fast moving and growing business, located just outside of Newcastle upon Tyne, with their search for a Customer Service Representative.
Manage customer queries, concerns, and customer expectations in accordance with the company's guidelines and client service level agreements.
Duties
The role will be to provide phone and email support for customer queries for live campaigns, following the guidelines issued to ensure all queries are dealt with quickly, professionally, and efficiently.
Do you pride yourself on building effective relationships and you describe yourself as passionate, loyal and meticulous!
You'll be confident in producing weekly debt reports, summarising the debt position and highlighting key issues.
Sound like you
You'll have end to end Credit Control experience and you will have experience with Issuing reports, highlighting key areas that need immediate attention and communicating this back to colleagues within the team.
A leading name in the adjusting market has a new opening in their field-based property adjusting division where you will proactively be handling and settling a mixed caseload of property claims around the North East / Newcastle region.
Claims will range in complexity and value from minor damage to major / catastrophic events up to 100k with the possibility of working at higher levels on referral.
You'll establish liability via a thorough investigation on each case, whilst providing support and advice on claims issues to policyholders within specified timeframes.
We are currently seeking an enthusiastic Internal Communications Lead to join a dynamic organisation based in Newcastle Upon Tyne.
In this role, you'll be the driving force behind creating engaging and clear communication essential for fostering team understanding and enhancing business efficiency.
You'll also play a crucial role in boosting employer brand profile.
NRG is looking to speak to experienced recruitment consultants who are looking for a stronger platform to accelerate their career and earnings, with opportunities to join our Tech and Digital team.
Under visionary new leadership, we are seeking experienced professionals who are dedicated and adaptable, with a passion for creating exceptional candidate experiences.
Join us in nurturing and delivering on our existing accounts and driving new business opportunities to contribute to our exciting plans for continued growth.