Customer Service Advisor needed in Lincoln, £11.44ph PAYE - Reference: 5249879
Provide an exceptional customer service experience to all customers that contact the Customer Service Centre via Telephone.
Through effective call control, questioning and fact finding, correctly gather the required information showing empathy and understanding to the customers concerns to resolve or move the contact to Tier 2, whilst recording accurately on the appropriate IT systems
Posted by Service Care Solutions - Social Work • £30/hr to £37.46/hr
Main Role Responsibilities
We need an Experienced Children's Social Worker who is confident in completing a range of assessments of children and their families - including Child and Family Assessments, Parenting Assessment and Sibling assessments; to manage a range of cases for CIN, CP, CIC and cases in legal proceedings (both Public and Private Law).
Applicants will also have ideally experience of undertaking Joint / Single Agency Children Act 1989 Section 47.