My client based in Southend Essex are seeking an experienced, hands-on, Service Desk Manager to play a pivotal role in leading and developing their Service Desk.
Your main responsibilities will include
Manage and lead the Service Desk team, including hiring, training, and coordinating work schedules.
Setting and meeting internal service targets, including first-time fix rate, SLAs/OLAs, and customer satisfaction scores.
Armstrong Knight is excited to recruit for one of the most entrepreneurial and forward-thinking accountancy firms we've ever had the pleasure of partnering with.
Founded by highly experienced accountants who refined their skills in leading City firms, this practice is dedicated to providing exceptional accountancy, finance, and tax solutions to a diverse and rapidly expanding client base.
Due to sustained growth, the firm is now seeking an experienced Manager to lead their client accounting team.
Are you a seasoned tax professional looking to advance your career with a leading accountancy practice?
Our client, a prestigious and innovative firm known for delivering exceptional financial and tax services, is seeking an experienced Personal Tax Manager to join their expert team.
About the Role
As a Personal Tax Manager, you will play a crucial role in managing a diverse portfolio of clients, ranging from high-net-worth individuals to business owners and executives.