Pre-Sales Engineer / Technical Account Manager - Candidates MUST come from a Financial / Banking background with excellent business knowledge across a number of different Asset Classes (Equities, Futures, Options, Swaps) combined with an in depth knowledge of IT / Trading Applications, Networks and Servers.
Job Overview
The primary objective is to work as part of the company's Sales Team as a Technical subject matter expert, supporting the sales process to ensure that prospective clients are fully informed about the capabilities of the company's product offering and will involve most stages from initial prospect meetings through to implementation and ongoing Technical queries.
Day to day the job is expected to involve meeting prospects, explaining our platform and offering to them, liaising with the Product Management department to ensure the feasibility of and scope out new requirements for our platform, prepare presentations of both a technical and business nature and respond to prospect queries whether in the form of ad-hoc questions or RFI/RFP format engagements. Some business travel is expected with this role.
The Pre-Sales Engineer will be expected to get to a reasonable level of depth on our products both from an underlying infrastructure perspective, through to operating and also the functional capabilities and as such should be someone equally comfortable talking about technology as trading.
Responsibilities and Duties
- Work with the sales team to identify prospect requirements and remove technical and functional blockers to the sales process.
- Prepare and deliver presentations that go into some depth around the company's product offerings as and when required.
- Document prospect requirements and ensure working with the product team and other departments that these are appropriately scoped and sized.
- Be responsive to prospect requests.
- Contribute extensively to prospect RFI and RFP responses as a subject matter expert on all things.
- Ensure appropriate involvement from internal staff where responses need to be given to prospects in a timely manner but the Pre-Sales Engineer does not have the necessary knowledge or expertise.
- Document work in salesforce to ensure overall tracking of prospects remains accurate.
- Document ideas and requirements from prospective clients.
Required Skills/Experience
The Pre-Sales Engineer is a highly visible role within the company's Technologies sales process. As such this individual should be highly communicative and presentable, comfortable dealing with everyone from support analysts to C-suite at prospective clients.
- Excellent written and oral communication skills, able to explain detail which might not be understood at first glance by an external party not familiar with our technology.
- Good understanding of equities trading and market structure in both advanced and simple jurisdictions.
- Good understanding of physical and virtual infrastructure including servers, switches and networking.
- Good understanding of operating systems and software including SQL (any experience with QuestDB beneficial), configuration files, shell scripting, Grafana and Electron applications.
- Good understanding of business level trading functions including different order book types and matching functionality, FIX and binary trading APIs, market data systems, regulatory reporting systems, market surveillance systems.
- Highly analytical and detail-oriented writer.
Nice to have Skills/Experience
- Basic understanding of the software development life cycle.
- Basic understanding of quality assurance.
- Basic understanding of regulatory implications of different trading models.
- Basic knowledge of vanilla listed derivatives (futures, options, swaps) and fixed income asset classes.
- Business level fluency in languages other than English.
- Salesforce experience beneficial.
Other beneficial knowledge
- Experience with any of the ISV's products - Trading Technologies, Stellar, ULLink, WebICE, Object Trading, Fidessa, ION / Patsystems, Trayport.
- Exchange Connectivity - ICE / LIFFE, Eurex, CME / CBOT, Euronext, Xetra, Chi-X, LME, LSEG, NYSE.
- FIX Connectivity - Client On-boarding, Support / Troubleshooting.
- Other Market Data - Reuters, Bloomberg, CQG, Ateo (Teo and Lisa).
- Experience in Exchange and Vendor Management with a view to project managing exchange/system critical upgrades
The company offer an excellent benefits with annual bonus and stock options for a superb overall remuneration package.