Contract IT Change and Release Lead required to take ownership of the IT Change and Release capability across our clients IT production and non-production platforms. We are looking for someone who can minimise change conflicts, produce forecasts and performance reports, and continuously improve processes.
This is a hybrid role and falls within IR35, sucessful candidates will be required on site a couple of times per week.
Key Responsibilities:
- Lead the seamless execution of change activities across IT and 3rd parties, applying best practices and industry-standard frameworks.
- Design, implement, and manage Release Management processes in line with ISO, ITIL, Scrum, Agile, and Microsoft Standards.
- Coordinate day-to-day change and release activities, ensuring compliance with SLA commitments and monitoring ongoing activities.
- Act as the point of reference for all queries related to change and release activities, maintaining process integrity.
- Continuously evaluate and recommend improvements to the change and release processes, particularly in cloud/Azure environments.
- Manage the change portfolio, assess impact, and provide activity analysis to support ongoing development.
- Maintain and communicate the Forward Schedule of Change for planned releases, especially Microsoft Dynamics 365 updates.
What You Bring:
- 3-5 years of experience in Change and Release Management.
- ITIL v3 or v4 certification with practical experience.
- Strong experience working with internal IT teams and 3rd party vendors.
- Expertise in Microsoft Dynamics 365 Release and Change coordination.
- In-depth understanding of Microsoft Dynamics 365 Build and Release mechanisms.
- Proficiency with modern ITSM tools and a commitment to continuous improvement.
- Excellent planning, organisational, and multitasking skills.
- Exceptional communication and relationship-building abilities.
- Self-motivated, flexible, and resilient under pressure
Please apply without delay for immediate consideration!