Helpdesk Administrator
- Annual Salary: £29,000 to £31,000
- Location: Teddington, TW11
- Job Type: Full-time, Permanent
A returning client of mine has asked me to recruit a dedicated Helpdesk Administrator to provide essential support to their internal users. This role offers the opportunity to develop a wide range of skills in a dynamic environment.
Day to Day of the role:
- Provide first-line support to internal staff, addressing and resolving issues promptly.
- Install new computers, servers, network devices, software, and manage upgrades.
- Maintain PC images and servers with the latest Windows patches and software updates.
- Monitor and proactively address issues on workstations, servers, and network infrastructure.
- Support a variety of instrument and analytical systems, troubleshooting any issues that arise.
Required Skills & Qualifications:
- Proficiency with Windows 10 / 11 and Windows Server 2019.
- Experience with Microsoft Office 2019 and user management in Active Directory.
- Excellent communication skills, both written and verbal.
- Ability to work autonomously, prioritise tasks, and meet deadlines.
- Strong organisational, problem-solving, and team-working skills.
Benefits:
- Comprehensive training.
- Discretionary bonus scheme.
- 25 days annual leave plus bank holidays.
- Group Pension Scheme.
- Private Medical Insurance.
- Life Insurance.