About Us: We are a dynamic IT solutions company, committed to delivering exceptional service and value to our clients. We are looking for a dedicated Account Manager to join our team and help drive our business forward.
Role Overview: As an Account Manager, you will be responsible for managing client relationships, identifying new sales opportunities, and ensuring customer satisfaction. You will work closely with the sales and support teams to deliver outstanding service.
Key Responsibilities:
- Manage and nurture client relationships.
- Identify and pursue new sales opportunities.
- Ensure customer satisfaction and retention.
- Collaborate with internal teams to deliver solutions.
- Maintain accurate records of client interactions.
Qualifications:
- Previous experience in an account management or sales role.
- Excellent communication and interpersonal skills.
- Strong organizational and time management abilities.
- Proficiency in CRM software is a plus.