Business Administrator
West Bromwich
Monday-Friday 9am-5pm
£25,000
Office Based
Permanent
This is an exciting opportunity to join the team responsible for the day-to-day administrative operations of the business. This is a holistic role, giving total visibility and control over orders moving through the business from quoting through to dispatch and delivery. Because of this, we need an outgoing individual with a passion in maintaining high levels of customer care and a keen eye for detail.
Position Roles and Responsibilities
- To carry out sales order entry processes
- To ensure accurate and timely execution of sales order entry processes
- Inbound call handling and telesales calls
- To highlight sales order/supplier delivery and stock availability conflicts where appropriate
- Liaise with suppliers ensure on time delivery
- Ordering and raising purchase orders via MRP System, ensuring timely, cost-effective delivery
- Understanding and working with technical products
- Raising invoices and liaising with the Stores department on shipments
- Communicate with couriers / freight forwarders booking collections and dispatches
- Collect, issue and distribute incoming and outgoing project documentation within pre-agreed time frames
- Compile and submit data booklets and manuals to the customer.
- Follow up on all outstanding documents from sub-suppliers
- Support the team with documentation for sales orders i.e. certificate of conformity or material certificates
- To provide general administration support to all areas of the business as and when required
Preferred Experience & Skills
- Expert in customer service principles and delivery
- Familiar with Microsoft Office applications
- Attention to detail
- Enthusiastic
- Strong organisational skills
- Excellent communication skills - both written and verbal
- Self-motivated
- Good time management and priority handling
- Able to work both independently and within a team
- Professional working attitude
Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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