The starting salary for this position is £32,512 per annum based on a 36 hour working week.
This role is offered on a 12-month fixed-term contract or secondment opportunity.
We are excited to be hiring a new Business Support Coordinator to join our fantastic Secretariat Team. This varied and interesting role is based in our Reigate office, Woodhatch Place. The position is offered on a hybrid-working basis with the expectation that you will be in the office at least two days a week.
Rewards and Benefits
- 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years' service
- Option to buy up to 10 days of additional annual leave
- An extensive Employee Assistance Programme (EAP) to support health and wellbeing
- Up to 5 days of carer's leave per year
- Paternity, adoption and dependents leave
- A generous local government salary related pension
- Lifestyle discounts including gym, travel, shopping and many more
- 2 paid volunteering days plus 1 team volunteering day per year
- Learning and development hub where you can access a wealth of resources
About the Team
The Children, Families and Lifelong Learning directorate provides a range of highly specialist services to vulnerable children and young people. Services are delivered directly to children and their families within extensive statutory frameworks and staff working in these areas need specialist knowledge in order to deliver effective services to these high risk and high need groups.
This role is based within our Secretariat Team, which is our centre of excellence for meeting support and note taking and who arrange multi-agency panels to discuss care packages and costings for children and young people. Our outstanding Business Support service underpins the work of the frontline practitioners. This role will work closely with senior management, supporting them with the information required to help them make decisions on the placement of, and care packages for, our looked after children.
About the Role
Our team supports Social Care and Safeguarding staff and this role will work closely with the Business Support Manager to provide high quality and timely support. You will manage and develop a team of Administrators to deliver a high quality and efficient administration service to assist in delivering the overall aim of the service: to improve outcomes for children.
You will be highly organised, willing to take responsibility and use initiative, and be comfortable in setting your own priorities to meet deadlines. You will lead the way in assessing and implementing process improvements to the performance of the Administration service and help to increase customer satisfaction.
Shortlisting Criteria
To be considered for shortlisting for this position your CV and answers to the questions below will clearly evidence:
- Experience of guiding more junior staff and overseeing team workloads
- High level administrative skills
- Excellent written and oral communication skills and the ability to build key relationships
- Confident, organised and proactive approach
- Excellent IT skills and proficient in using Microsoft Office
- Experience of working with highly confidential information in a customer focused environment
As part of your application you will be asked to submit a CV and answer the following questions:
- Please tell us about and provide details of your supervisory or management experience
- Please tell us about and provide examples of when you have taken the lead in managing team workloads
- Please describe a time you have had to use innovation and flexibility to solve an issue or problem
- Please tell us about your skills and qualifications that are relevant to this position
The job advert closes at 23:59 on 06/08/2024 with interviews expected to take place on the 12th and 13th August.
We look forward to receiving your application, please click on the apply online button below to submit.
A basic DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) will be required for this role.
Our Commitment
Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where:
- The candidate has evidenced the minimum criteria for the role through their application
- The candidate has chosen to share that they have a disability on the application form
Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.