We are hiring for a Team Leader - Projects who will be based out of our Leeds location. In this role, you will be managing a team of Administrators and be responsible for providing a professional, high quality service to our Clients and their members, managed through a rolling schedule of objectives and developing your team.
If you are ambitious, a people person and have a can-do attitude you will fit well within our busy working environment. As a leader in the marketplace, WTW offers an excellent opportunity for you. As a reward for your efforts we will offer you a competitive salary and benefits package along with opportunities for progression, support and training.
At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a "hybrid" style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and "hybrid" is not a one-size-fits-all solution.
The Role
- Plan, control and monitor BAU projects, large and small, and ensure reports are produced within agreed deadlines.
- Build and maintain technical, procedural and client knowledge through experience and be a point of reference on technical issues and project related queries.
- Work with the Administration Manager and team to improve operational efficiency and reduce costs e.g. automation, development and continued use of standard procedures.
- Oversee and contribute to any change control process(es) and ensure accuracy of the process and delivery to time and cost. Including effort relating to testing and progression of the change to the live environment.
- Identify offshore opportunities, manage transition and quality control delivery.
- On an on-going basis be the principle contact with the client or relevant administration team, maintaining and developing all working relationships.
- Coach, mentor and drive colleague training, development and team performance.
- Work with your team and the business to create a positive working environment.
The Requirements
- Demonstrable track record in dealing with DC and/or DB occupational schemes.
- Prior experience of managing a team or experience of mentoring / training within a pensions administration environment, would be beneficial.
- Interpersonal skills to include excellent written and verbal communication.
- Strong time management skills and the ability to organize and prioritise your tasks and those of your team.
- Computer literate, including familiarity with excel.
- Take pride in your work with accuracy and adherence to a high level of quality being paramount.
- Progression in PMI qualification desirable.
At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity.
Equal Opportunity Employer