My client, a leading logistics provider, is looking to recruit an Airfreight Pricing Co-ordinator to join its team in the Birmingham area.
You will be supporting the commercial and operations teams in growing the airfreight product.
ROLE: Airfreight Pricing Co-ordinator
LOCATION: Birmingham
SALARY: Negotiable dependent upon experience
INDUSTRY: Freight forwarding/airfreight
THE ROLE:
- Product reporting
- Providing procurement and pricing assistance
- Internal sales support with exisiting accounts and new opportunities.
- Assistance in maintaining current house accounts and retained business.
- Providing procurement and supplier maintenance.
- General rate maintenance and distribution through internal systems.
- To develop and maintain personal expertise in selling skills and operational systems
- To monitor all assigned Accounts with the customer service team to ensure low and nil spend customers are immediately identified and relevant follow up action is taken.
- Liaise with all new and regular customers on all queries and issues through regular contact by telephone.
- Constantly evaluate processes and procedures and suggest possible improvements at customer account level.
- Responding to customer enquiries professional and promptly.
- Liaise with all new and regular customers on all queries and issues through regular contact by telephone.
- To manage events to ensure customer KPI's are met.
- Make regular contact with all Accounts by telephone and arranging business reviews where necessary.
- Developing relationships with the Sales team, Customer Service team and the Air Product team to share customer knowledge and provide business support.
- To receive, action and deliver on air quotation requests.
- Follow up on all air quotations delivered and manage success rate.
- Support the Air Product & Sales teams with the route development on agreed trade lanes.
- Commercial awareness all at times.
SKILLS AND EXPERIENCE:
- Excellent knowledge of the airfreight sector
- Previous pricing experience
- Highly commercially focused
- Analytical
- Strong team player
- Committed and hard working