Sales Support (B2B Retention), Slough: Reporting to the MD of a new business launch from a global company, this is a Sales Support / Telephone based role and does not include any account management responsibilities.
Client Details
A really exciting and modern consultancy business that work across all sectors and across the whole of the UK. This role is all about supporting the field sales team, taking a lead on client retention, B2B business support and requires the ability to meet targets whilst making outgoing phone calls calls.
- You will be happy supporting the sales team with various commercial tasks in a fast paced environment
- You will be happy taking calls on a busy customer line
- Ideally you will have been involved in customer retention
- You will be happy working to targets/KPIs
Description
Sales Support (B2B Retention), Slough:
- Out going sales support phone calls for the sales team
- Hitting B2B targets around customer retention - This is a core requirement
- Identify and prospect potential members to generate sales appointments using various methods; online market research, company database and leads via their active marketing team and web site
- Fully supporting the field sales team
Principal Responsibilities:
- Responsible for tracking all customer contracts
- Working with sales to provide support and analysis of current and expiring contracts
- Being proactive and picking up the phone to follow up expiring contracts
- Working with sales to incentive customers staying with the business and signing longer contracts
- Booking a minimum of three meetings a day for the sales team
Profile
Sales Support (B2B Retention), Slough:
- You will have B2B telephone based customer service, tele sales or field sales experience
- You will be happy working in a business that need you to be flexible and adaptable
- To portray a professional visual and verbal image at all times
- To undertake training as required
- You will ideally drive
- You will be available in the Slough Office 4 days a week plus, 1 day WFH, once you have past your probation.
Job Offer
Salary of circa £25,000 to £35,000 dependant upon experience.