Credit Controller
£30,000 - £35,000 + benefits package
North London (N16) office location
Monday to Friday 9.30-6.00pm
Working in a standalone role, you will be responsible for the entire credit control processes including:
- Ensuring efficient and appropriate credit control and management controls are in place.
- Managing the credit control process for multiple brands with different criteria.
- Posting and allocating customer payments, processing credit card payments, and issuing manual credits.
- Managing the monthly direct debit collections as well as the direct debit bounces.
- Producing client statements, sending reminders, and following the credit control process.
- Contacting clients by telephone, email and post.
- Managing more difficult accounts with a hands-on approach and achieving settlements and ongoing adherence to contractual terms by setting up negotiation processes to deal with disputes.
- Managing write-offs, bad debt provisions, and setting up of payment plans.
- Monthly credit control reporting, ensuring the risk of bad debt is minimised.
- Providing monthly reports to senior management on the current status of ledger.
- Complete responsibility and accountability for all credit control and AR matters.
Key Skills:
- At least 2 years' previous experience of end-to-end credit control and accounts receivable processes
- Experience and understanding of legal procedures
- Strong written and verbal communication skills especially during difficult customer negotiations Ability to work under pressure and the continued ability to multitask and prioritise workload
- Able to work independently and proactively in an efficient manner
- Excellent IT skills, specifically Microsoft, Excel, Outlook and Word
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Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion.
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Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.