MB648: Service Technician
Location: South West of the UK
Salary: £35,000 - £40,000 DOE + Company vehicle/Car Allowance
Working Hours: Monday to Friday
Benefits: Enhanced pension contributions, Healthcare, Life insurance and Wellbeing platforms, A structured induction plan with continued learning and development.
Overview:
First Military Recruitment is proudly working in partnership with a fantastic business who are looking to recruit a Service Technician who has HVAC experience on a permanent basis due to growth to be based out of one of their main offices in Basingstoke but to cover the South West of the UK.
Duties and Responsibilities:
- To provide electrical and mechanical repair/service to all Chiller/Rooftop equipment (compressors, driers, EXVs, TEVs, control panels etc) at customers premises.
- To attend customer's site to perform preventative maintenance on all Chiller/Rooftop equipment.
- Maintain verbal and written communications with customers and others in a professional manner.
- Liaise with the technical and office-based colleagues to achieve a clear understanding of specific job requirements as necessary.
- Liaise with coordinators to ensure all services under contract are performed to meet the detail of the contract and to the correct timeframe.
- Liaise with customers to ensure that any work is done with their approval.
- Request additional parts on a timely basis to enable a proper timely workflow.
- Advise coordinators of any completed work or delay in works in a timely manner to enable the allocation of the next job avoiding any lost time.
- Complete and submit Engineers' Job sheets in timely and correct manner.
- Advise any potential new business in Service or Sales through the appropriate channel.
- Adhere to all Health & Safety requirements and legislation.
- Report any potential or actual incidents of a dangerous nature.
- Perform such duties either functional or administrative as delegated by management that are deemed fair and reasonable.
- Provide Risk Assessments/Method Statements as requested by Service Coordinators/SOL.
- Use of Personal Protective Equipment (PPE's) during visits at site.
- Ensure all sites to be cleared after work complete and RAMS, Waste note/FGAS certification sent in with paperwork where required.
Skills and Qualifications:
- Customer focused.
- Ability to work confidently and efficiently with Microsoft Word, Outlook, PowerPoint, Excel & Access to produce correspondence and documents and to maintain presentations, records, spreadsheets and databases.
- Strong communication skills both oral and written.
- Highly customer focused and proactive.
- Commercial acumen.
- Flexibility and pragmatism in respect of the demands of the role and the seasonal nature of the business.
- Strong technical bias to problem solving.
- Significant and proven experience as a technician in HVAC business.
- Excellent phone and interpersonal skills
- Ability to work under pressure
- Strong verbal and written communication
MB648: Service Technician
Location: South West of the UK
Salary: £35,000 - £40,000 DOE + Company vehicle/Car Allowance
Working Hours: Monday to Friday
Benefits: Enhanced pension contributions, Healthcare, Life insurance and Wellbeing platforms, A structured induction plan with continued learning and development.