We are recruiting for one of our clients who are based in West Yorkshire, who have been recognised as an industry leader. They have a strong portfolio of B2B clients across the UK, specialising in construction, demolition, plant hire machinery. Offering a customer focused service across hire and repair services.
We are recruiting for an experienced Hire Desk Controller or Administrator to join a busy and proactive team. you will play a crucial role in managing the day-to-day operations and all hire desk related duties. This is a varied role, that can be fast paced. You will need to come from an admin background and have experience managing multiple tasks and supporting a wider team.
Whilst you will be part of a team, this is a stand-alone role. You must have the ability to prioritise and work accurately.
Our client provides training, development and ongoing support.
If you have experience within an administrative role and enjoy working with clients and supporting a wider sales team, then please send us your CV to review.
Duties and responsibilities:
- Answering inbound phone calls and building rapport with customers to enhance performance and drive sales.
- Recording and following up on every incoming enquiry.
- Processing and inputting sales orders and quotes accurately.
- Preparing invoices promptly and ensuring timely payment processing.
- Maintaining accurate hire records, including contract documentation, invoicing, and financial reconciliation.
- Performing general administration tasks to support smooth operations.
- Following the debt collection procedure as required.
Skills & Experience:
- Previous administrative experience, preferably in a similar role.
- Experience in communicating and supporting B2B clients effectively.
- Strong attention to detail and problem-solving skills.
- Familiarity with CRM systems
- Good understanding of Excel and ideally SAGE software.