Join a Team as an Office Administrator and Be the Heart of Our Hub in Rainham, Kent!
Job Purpose: As the Office Administrator, you'll play a crucial role in supporting our Director by managing our systems, ensuring a seamless and exceptional experience for all our clients.
Location: Rainham, Kent
Salary: £25,000 per annum
Job Description:
Key Responsibilities:
- Be the Face of Our Company: Welcome and greet clients with a friendly smile. You'll be the first point of contact, helping to build lasting relationships with our valued customers.
- Customer Connection: Answer telephone calls with enthusiasm and professionalism, providing excellent service to all inquiries.
- Keep Us Organised: Maintain and update our quotation and purchase spreadsheet, ensuring everything is up to date and accurate.
- Create Winning Proposals: Produce compelling client quotations that reflect the quality and value of our services.
- Coordinate with Excellence: Book courses with awarding bodies, handling notifications for organisations like CITB & IOSH with precision and care.
- Booking Mastery: Assist with course bookings via email and our CRM, ensuring a smooth and efficient process for all parties involved.
- Quality Assurance: Review prepared course paperwork following our guidance list, ensuring accuracy and completeness.
- Empower Our Trainers: Provide trainers with the necessary documentation, information, and IT resources needed to deliver top-notch courses.
- Contract Wizard: Prepare training contracts that reflect our professional standards and commitment to excellence.
- Course Closure Support: Help close course files by scanning letter confirmations and saving them in the relevant course file.
- Organizational Pro: Support filing, creation of ADHOC certificates, and scanning of course documentation.
- Results and Feedback: Assist in completing course result paperwork and support delegate evaluation and agent analysis.
Why You'll Love Working With Us:
Join a dynamic and passionate team in Rainham, Kent, where your contributions will make a real impact! You'll be at the forefront of our business, creating positive experiences for everyone who walks through our doors. If you're organised, energetic, and love connecting with people, we want to hear from you!
Apply now and be part of something exciting!