Senior Customer Service Advisor
£32,000 to £36,500
Tottenham
The company
An award-winning environmental services business that has built a solid reputation within their marketplace. Recent investment has allowed for expansion plans and they are now recruiting a senior role to join their busy and vibrant customer service team.
What's on offer
- Parking on site
- Working hours are 8.30am to 5pm
- Uniform
- 22 days holiday plus bank holidays
What will you do
- Handling incoming calls from customer regarding ETA's, up to 200 calls per day
- Inputting any customer prices
- Managing CRM
- Handle and complains and queries
- Quoting standard price tariffs over the phone
- Filtering sales calls
- Assisting with quotes covering holidays and sickness
What will you need
- Experience working working in Waste, Environmental or Plant Hire is essential
- Confident to speak to do quotes covering busy and holidays
- Happy to be onsite 5 days a week
- Proficient in Word and Excel
Job number 8039