Job Title: Credit Controller Supervisor
Location: Bone Lane, Newbury RG14 5PX (Office Based)
Salary: Up to £33,000 per annum (FTE)+ performance related bonus (typically £2k to £3k per annum)
Job type: Permanent - will consider part-time (at least 30hrs per week) or full-time
About Us:
We have a fantastic opportunity for an experienced Credit Control supervisor who enjoys cash collection and managing customer accounts.
We are an established and growing family-run LED lighting business. Since the business was founded 20 years ago, our continually expanding portfolio of products are sold by our distribution partners to markets worldwide.
About the Role:
We are currently recruiting for a Credit Control supervisor who will help to ensure the company operates an efficient sales ledger policy in line with the company's terms and conditions of business in order to maximise customer sales and minimise debts.
Please note that this is an officed based role and therefore candidates must have the legal right of live and work in the UK and live within a commutable distance of Newbury to be considered.
Key Responsibilities:
- Implement credit policies and procedures to meet cash and debtor targets
- Chase overdue debts within agreed timescales by telephone, email and letter
- Identify changes in payment patterns and propose action to advert indebtedness and reduce DSO, old debt and Bad Debt provision
- Handle disputed invoices and negotiate to bring payment within agreed terms
- Accurate 'housekeeping' of sales ledger accounts
- Resolve any customer issues by taking a holistic approach to agree resolution
- Process new customer applications for credit, using credit reference agency
- Post payments to accounts and allocate as required
- Produce and review credit reports and undertake analysis and actions
- Liaise with finance and sales teams to ensure customer accounts are managed within agreed framework and according to set credit terms
- Manage and supervise an experienced Credit controller
- Manage data transfer and implementation of new system from Sage to Odoo, ensuring the needs of Credit Control functions are met, undertake user acceptance testing and being responsible for the system for the department
About you:
- At least 3+ years credit control experience, working in a similar or senior role
- Enjoys having responsibility for the whole credit control function, making the right decisions and always looking for improvements
- Excellent communication and interpersonal skills with a proactive approach to problem solving
- Good understanding of financial statements of customers and use of credit safe information to make the right decisions
- Strong influencing and negotiation skills and ability to handle difficult customers or situations effectively
- Good customer service skills internally and externally
- Able to work through problems alone, takes responsibility and prioritises workload to meet deadlines
- Able to adopt a 'can do' attitude and use own initiative to get the job done
- Works well under pressure with good attention to detail
- Good management and coaching skills to optimise performance and bring out the best in a person
- Experience with Microsoft Office products including Excel, Word and Teams
Benefits:
- Salary up to £33k (FTE) and performance related bonus (typically £2k to £3k per annum)
- 23 days holidays + bank holidays + chillax days
- Pension
- Contribution to gym membership
- Private healthcare, including help with dental and optical costs/Cash plan
- Free parking
- Cycle to work scheme and more ....
Additional Information:
Candidates must have the right to work in the UK.
Notice to all Recruitment Agencies - we do not require help with this vacancy, thank you.
Please click on the APPLY button to send your CV and cover letter for this role, detailing your salary expectations and experience.
Candidates with the experience or relevant job titles of: Accounts Assistant, Accounts Clerk, Finance Clerk, Credit Controller, Payment Processing, Purchase Ledger, Financial Administrator, Accounts Admin, Finance Support, Assistant Credit Controller, Credit Control may also be considered for this role.