Are you a fantastic administrator with great customer service skills? Are you looking for a part time role working 3 days per week? if so this opportunity could be perfect for you!
Our client is a leader in their field and is requiring a competent and skilled administrator to join their friendly team in High Wycombe. This would be an office-based role for 3 days per week. The ideal working days are: Tuesday/Wednesday/Thursday and the working hours would be 8.45am-5.15 pm. One of the days must be a Tuesday however there could be flexibility on the other days. The salary would be between £23,000 to £25,000 pro rata DOE.
The duties of the role will include;
- Answer incoming calls, resolving customer enquiries or passing caller onto the relevant department.
- Processing of customer orders, quotes, and queries.
- Provision of tracking information and lead times for deliveries. Responsible for arranging of collections and export deliveries as needed, including the provision of all relevant paperwork.
- Updating and maintaining contact information for customers and suppliers on the bespoke ERP system.
- Prioritise and respond to unexpected events and day-to-day interruptions.
Skills, Knowledge, and Experience required;
- Excellent written and verbal communication skills.
- Attention to detail and accurate data input skills.
- Ability to prioritise effectively with excellent use of time management.
- Ability to meet agreed deadlines and service level agreements.
- Ability to problem solve and offer suggestions for change.
- Ability to take direction.
If this sounds like the perfect opportunity for you then apply today!!!