Communications Manager
Hours: Monday - Friday, 9am-6pm
Location: Hyde Park, London (Hybrid working)
Position Overview:
Chestertons, and its parent company Campions are looking for an experienced, ambitious and self-motivated Communications Manager to manage the Group's internal and external communications.
The successful candidate will be responsible for writing all internal and external communications and will need to work closely alongside the business' Executive Group and Heads of Departments. They will be supported by an experienced PR consultant that specialises in property, a Research Analyst and a large Marketing department.
To succeed in this role, the candidate will need a minimum of five years' experience in B2C communications and a proven ability to spot opportunities and areas where communications can make a positive impact.
Responsibilities:
External communications
- Support the Performance Marketing and Brand Marketing teams with external communications including emails, website articles and social media posts
- Work closely with our PR consultant to improve the quality and quantity of our media campaigns
- Establish a calendar of regular external communications targeted at media and clients, including monthly market updates, quarterly market reports and bi-annual market forecasts
- Consult with senior operation heads (Head of Sales, Head of Lettings, Compliance Director etc) to establish a 'corporate stance' on key issues affecting the industry
- Develop and maintain each brands 'voice' in line with its values and market position and align across internal and external communications
- Define some governance principles for employee communication channels
Internal communications
- Establish an internal communications strategy and schedule
- Manage the internal communication of key industry updates, including market news and compliance updates
- Develop and communicate the company's position (i.e. the 'corporate line') on key issues
- Communicate business updates including acquisitions and strategic decisions
- Communicate key HR updates on things like benefits
- Support the M&A team by scheduling and drafting key communications to the staff of acquired businesses
- Manage and co-ordinate the employee communication forums, including a monthly internal newsletter; quarterly all-company town hall meetings and the company intranet
- Assist with the management of charitable activities
- Manage the Employee Engagement Survey, reporting back on the results and suggesting actions
Experience Required
- A minimum of five years communications experience, preferably with some agency experience
- First-grade writing skills, with the ability to communicate in a clear and concise manner
- Comfortable working in a high-paced, fast-moving environment
- Impeccable attention to detail
- High-level stakeholder engagement
- The ability to absorb high volumes of information and distil into accurate and easy-to-understand B2C communications
- Good knowledge and passion for the property industry would be preferable
- Ability to build and maintain internal and external business relationships.
About Us
Established for over 200 years, Chestertons is a successful London-based estate agency with over 30 branches across the capital. We are a highly-respected authority on London property and take pride in our reputation as an innovative and dynamic business.
Perks That Make a Difference:
Benefits: Employee assistance programme, competitive holiday allowance + public holidays, charity matching and payroll giving, contribution towards eye care tests, annual flu vaccination vouchers, birthday leave, health cash plan plus a range of other additional benefits that are linked to specific job grades.
We are an equal opportunities employer , we welcome applications from everyone who is excited by the opportunity to join us. At Chestertons, we are committed to creating a diverse and inclusive workplace. We will thoroughly consider all applications without attention to ethnicity, religion, sexual orientation, gender, identity, family or parental status, national origin, veteran status, neurodiversity status, or disability status.
Campions
Campions is one of the fastest growing sales and lettings agency groups in the UK. It currently includes the Chestertons, Chase Buchanan, Retirement Homesearch and Campions Lettings & Management brands which collectively sell, rent and manage thousands of properties across the country every year.