Key Responsibilities
**Person-Centred Care & Support
- Deliver tailored care, including personal care and daily living support (e.g. washing, dressing, meal preparation, and household tasks).
- Support individuals to access community activities and maintain social connections.
- Promote service users' rights, responsibilities, and choices.
- Assist with medication in line with policies and training.
- Encourage independence and the achievement of personal goals.
**Health, Safety & Compliance
- Maintain a safe and clean environment; follow all Health & Safety guidelines.
- Complete and adhere to risk assessments and care plans.
- Record and report any incidents, concerns, or accidents in line with policy.
- Comply with Turning Point's Code of Conduct, policies, procedures, and CQC standards.
**Teamwork & Communication
- Work collaboratively with colleagues, families, carers, and external professionals (e.g. GPs, Social Workers).
- Participate in regular team meetings, training sessions, and service reviews.
- Contribute to the induction and support of new team members where appropriate.
**Quality & Service Development
- Meet agreed quality standards and performance targets.
- Actively participate in continuous service improvement initiatives.
- Maintain accurate and up-to-date records for monitoring and audit purposes.
**Personal Development
- Take ownership of your development through regular supervision and performance reviews.
- Undertake mandatory and service-specific training to enhance skills and knowledge.
- Reflect on practice and seek feedback to support professional growth.
**Essential Requirements
- Compassionate and person-centred approach to care.
- Ability to support individuals with personal care and daily living tasks.
- Good written and verbal communication skills.
- Ability to work flexibly including evenings, weekends, and bank holidays.
- Commitment to equality, diversity, and inclusion.
- Willingness to undertake training and continuous professional development.
**Desirable
- Experience working in learning disability or a similar care setting.
- Knowledge of safeguarding, risk assessment, and support planning.
- NVQ Level 2/3 in Health & Social Care or equivalent.
**Additional Information
- May be required to support individuals with mobility, including moving and handling.
- Expected to support individuals with accessing the community using public transport or vehicles.
- Responsible for handling petty cash and managing service user finances in accordance with policy.