Customer Account Coordinator UK and overseas travel a couple of times per year Monday - Friday 9AM - 5PM Pension Free parking
Elevation Recruitment are searching for a Customer Account Coordinator, on behalf of a Sheffield-based Manufacturing business. This role would suit a high-level administrator who is looking for a new challenge in a customer centred role.
Key responsibilities of the Customer Account Coordinator:
- Process and review sales orders, handling any necessary paperwork
- Keep track of orders and update key customers when needed
- Maintain an up-to-date CRM system, updating customer records and interactions
- Diary management
- Liaise with other departments inside and outside the company
- Help to reduce unexpected stock shortages by looking to identify any potential supply chain issues
- Produce and chase quotations
- Generate leads and follow up on these
- Occasional travel as and when required, UK and overseas
Skills/Experience needed of the Customer Account Coordinator:
- Strong administrator with excellent customer service experience, highly organised with excellent attention to detail
- Experience working in a customer focused environment
- Comfortable building and maintaining relationships with customers
- A strong negotiator with excellent communication skills
- Willing to travel
- Experience using CRM and ERP systems would be beneficial
If you're an organised and confident individual, ready for the next step in their career, we encourage you to apply!