Robert Half are currently seeking an Interim SIPP Manager to join our client's team in central Bristol (with excellent hybrid working options) for a 12-month contract.
This role is an essential and crucial for the business with the purpose to provide a high quality of service across a SIPP administration team for a period of 12 months.
Start Date: Flexible
Duration: 12 months
Salary: Negotiable - Extremely competitive rate
Hybrid working - Central Bristol with excellent flexibility & hybrid working
Working hours - The working hours are 35 hours per week
You will be responsible for:
- Management of case load to ensure procedures are followed for reporting non-compliance to the Administration Manager.
- Dealing with all aspects of SIPP administration including illustration requests,
- Investments, retirements, transfers in, transfers out and deaths.
- Dealing with communications to and from clients and intermediaries whether in writing, by
- email or over the phone.
- Ensuring SIPP team adhere to service standards & reporting any failings
- Dealing with payments from scheme accounts using the system and ensuring that
- all payments comply with the company Client Money policy.
- Monitoring team workloads and performance and reporting findings monthly to the
- Administration Manager.
Person specification:
- Excellent communication, interpersonal and listening skills
- The ability to encourage and oversee high quality teamwork
- Time management skills
- The ability to make decisions and solve problems under pressure
- Proving and encouraging a high level of service to clients
- Working with sensitive data
- Customer service skills
- Self-motivation and organisation
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