Mortgage Administrator / Case Manager
Doncaster
£22,000 - £26,000
We are delighted to be exclusively working alongside a well established mortgage advisory firm who are dedicated entirely to offering honest and ethical advice to their clients find the very best mortgage deals. Due to their ever-expanding growth they are now looking to recruit an experienced Mortgage Administrator to join their already highly successful 2nd Charge team.
This is a chance to work with a leading financial services company with passion, quality, trust and respect values being at the core of their beliefs. You will provide a full administrative service to the team including submission of mortgages and loan enquiries. You will deal with lenders and provide high standards of communication to clients.
Responsibilities include:
- Liaising with clients, advisers, solicitors and lenders throughout the process
- Filing, scanning, photocopying of all relevant documents which are needed for the applications
- Maintaining business logs using internal CRM system
- Communicate with management producing reports on personal case loads
- Reviewing, updating, tracking and monitoring of cases to manage a pipeline in a fast-paced mortgage environment, from submission to completion
- Dealing with any incoming general enquiries
- Keeping customers up to date on their case and push for feedback on all completed cases.
What's in it for you?
- Competitive basic salary
- Excellent bonus structure - guaranteed for the first 3 months
- 25 days holiday + Bank Holidays
- Great progression opportunities
- Free Parking
- Lots of team/social events
- Company Pension
- Private Healthcare
- Early Finish on a Friday!
The successful candidate will need to have previous experience working in a similar role within 1st Charge or 2nd Charge Mortgages ideally from a brokerage background, although this is not essential. Those working toward CeMAP (or equivalent) qualification would be at an advantage, but again this is not essential.
This role will really suit an individual that has a high desire to succeed, learn in a great environment and wants to offer a fantastic service to their clients.
For more information, please contact NJR Recruitment quoting NJR14953
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