WORKSHOP CONTROLLER
Salary - £40,000 pa
Working Hours - 45 h per week
Monday to Friday with Saturdays on Rota
Location - Gloucester
Our client is seeking an experienced Workshop Controller / Workshop Foreman / HGV Technician / Workshop Supervisor for their successful and efficient workshop.
Responsibilities of a Workshop Controller
- Supervising and motivating our team of Service Technicians and proactively reviewing daily workload to seek opportunities that will help drive performance.
- Maintaining high levels of customer satisfaction by implementing quality checks, resolving any issues, and re-assuring customers by providing all necessary information and advice.
- Supervises the daily time keeping of technicians and manages authorised absence to ensure a consistent level of attendance
- Maintaining relationships with vehicle manufacturer and providing technical information for Technicians during repair operations
- Complying with Health & Safety regulations and ensuring high standards of housekeeping and security are achieved and maintained within the workshop and surrounding areas
Skills and Qualifications of a Workshop Controller
- Prior experience as a Workshop Controller / Workshop Foreman / HGV Technician / Workshop Supervisor is preferred
- Ability to work calmly under pressure and manage a workshop
- Well-developed management and leadership skills
- A working knowledge of automotive technology, warranty systems and the brand would be beneficial
- The ability to exceed targets and deadlines is a must.
- A full, valid and clean UK driving license
- Computer literate including Microsoft Office
Job reference: 48513 , call Luis @ AutoSkills UK