Who are Diligenta?
Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do and our aim is to transform our clients' operations. A business that has been described as 'home' by existing employees, we drive a culture that is founded on positive change and development.
Summary of the role?
This is a really exciting role working at the heart of Diligenta's major business transformation programme which got underway in January, working as part of our evolving People Engagement & Communications team. We're on a journey to transform communications and engagement in the business and you can play a key role in both this journey and the success of the transformation programme. We're looking for an experienced transformation / change communications professional who can hit the ground running and make a real difference.
Benefits:
- 33 days including Bank Holidays
- Eligibility for an annual discretionary bonus scheme
- Personal and career development opportunities to progress your aspirations within the company as well as through our global parent company (Tata Consultancy Services)
- Access to Perks at Work (an online discounted shopping platform) saving you money on a wide range of goods and services, including your weekly food shop, holidays and electrical goods
- Cycle to Work Scheme & Interest free Season Ticket loans
- A companywide Wellbeing programme, including an Employee Assistance Programme and other benefits/resources to support your mental/physical and financial wellbeing
- A comprehensive set of Moments that Matter policies, such as Carer's Leave, Foster Leave and Retirement Leave
- A contributory company pension scheme where we match your contributions up to 6%, Group Life Assurance ('Death in Service") & Group Income Protection
- Apply to find out about our other benefits
What you'll be doing?
- Be the dedicated communications lead for Diligenta's major business transformation programme
- Develop and maintain a clear overall communications plan for the programme and specific elements / initiatives, ensuring alignment with the overall Diligenta communications and engagement strategy and plan
- Be responsible for delivery of content on the programme for Diligenta's regular channels, dedicated programme updates and sessions at regular leadership and colleague events
- Be embedded with the programme working closely with programme leadership and management, participating in programme meetings, providing updates for programme reporting etc.
- Work closely with workstream leads to ensure that teams impacted by the transformation are fully informed and involved in changes that impact on them and have a good experience
- Ensure key messages on the programme are integrated into overall business messaging
- Be part of the central People Engagement & Communications team and work with team colleagues to deliver creative, engaging content on the programme
- Measure engagement with and understanding of the programme and its benefits for colleagues and the business, and satisfaction with specific change communications.
If you need any help or adjustments for any stage within the recruitment process due to health, disability, or any other reason, please let us know.
Ready to take the next step in your career? Apply today and become part of our innovative team!