?? Role: Account Manager
?? Salary: up to £50,000 DOE
�? Location: Manchester, UK
My client are a leading provider of telecoms and IT managed services. Priding themselves on delivering top-notch solutions to diverse clientele, ensuring they stay connected and efficient in an ever-evolving technological landscape. The team is dedicated to innovation, customer satisfaction, and continuous growth.
Currently seeking a dynamic and results-driven Account Manager to join the team. The successful candidate will be responsible for managing an existing portfolio of clients, fostering relationships, and driving growth through cross-selling and referrals. This role requires a proactive individual with a passion for telecoms and IT, excellent communication skills, a proven track record in sales, and a motivated individual who has the passion to develop new business. The role will be based in Manchester with the flexibility for hybrid work!
Key Responsibilities:
- Cultivate and maintain strong relationships with an existing customer base.
- Discover growth opportunities within current accounts through cross-selling and upselling strategies.
- Pursue and capitalize on referral opportunities to broaden the customer base.
- Work closely with internal teams to ensure smooth delivery of services and solutions to clients.
- Track and report on account performance, focusing on client satisfaction and retention.
- Keep informed about industry trends and product knowledge to offer expert advice to clients.
- Create and present presentations, proposals, and lead contract negotiations.
- Meet and surpass sales targets and key performance indicators (KPIs).
Experience & Qualifications:
- Verified experience in account management, ideally within the telecoms or IT industry.
- Solid understanding of telecoms and IT managed services.
- Outstanding interpersonal and communication skills.
- Proven capability to manage multiple clients and projects concurrently.
- Skilled in using CRM software and various sales tools.
- Highly driven, goal-focused, and able to work both independently and collaboratively.
- Excellent problem-solving abilities with a strategic mindset.
Company Benefits:
- Competitive salary with an attractive commission structure.
- Extensive benefits package.
- Continuous training and opportunities for professional growth.
- A supportive, team-oriented work environment.
- Potential for career advancement within a rapidly expanding company.