Chinese Speaking Underwriter
We are seeking a Chinese Speaking Underwriter to join our team. The ideal candidate will have over 3 years of experience in insurance underwriting, particularly in commercial lines, with personal line experience being an additional asset. This role requires a good understanding of underwriting insurance risks and relevant regulatory practices. Fluency in Chinese is essential for this position.
Day to day of the role:
- Conduct new enquiry quotations by collecting information, examining proposals, calculating premiums, and issuing quotations.
- Manage policy renewals by reviewing risks, processing renewals, and issuing renewal letters.
- Issue policies by meeting deadlines to release live policy documents upon premium receipt.
- Process cancellations by confirming with customers and coordinating with the Finance Department for refunds.
- Highlight survey risk improvements by sending out documents and following up.
- Build and maintain effective trading relationships with introducers to contribute to achieving results.
- Handle online student products by explaining cover and providing customer support.
- Maintain good relationships with direct clients and corporate customers by providing high-quality service.
- Contribute to loss ratio control by assessing risk and imposing terms and conditions effectively.
- Analyse retention levels and make adjustments after investigating factors affecting performance.
- Provide consistent top-quality service to customers to enhance our reputation and increase the probability of renewals.
- Support colleagues and undertake other tasks as required.
Required Skills & Qualifications:
- Over 3 years of experience in insurance underwriting in commercial lines.
- Good knowledge and experience in underwriting insurance risks.
- Familiarity with relevant regulatory practices and legislation in the industry.
- Ability to work independently and as part of a team.
- Good time management skills to meet deadlines.
- Strong communication and negotiation skills.
- Certificate in insurance (Cert CII).
- Fluency in Chinese.
To apply for the Underwriter position, please submit your CV.