Credit Control Team Leader | Hybrid Working | Central Manchester | £28,000 - £32,000
Castlefield Recruiytment are working with a leading organisation within the Property sector in order to recruit a Credit Control Team Leader on a permanent basis. Our client is offering excellent benefits and hybrid working up to 2 days per week from home
Key aspects of the role will be:
- Responsible forTraining, Developing and Coaching the Credit Control Team
- Perform regular 1-2-1s and Appraisals, working closely with the Credit Control Manager
- Responsible for monitoring and driving internal KPI's
- Daily credit control duties – contacting clients by e-mail and telephone to chase outstanding payment
- Production of the weekly credit control report to be distributed to senior management
- Participation in the monthly credit control meeting
- Production and distribution of weekly and monthly sales invoices
- Investigating and resolving queries with sales invoices, such as chasing purchase orders, invoice addressing queries, shift queries
- Identifying correct lines of reporting and escalating queries to ensure swift resolution of client issues
- Requesting increased client credit limits where appropriate
Experience Required
- Prior experience in a Credit Control role would be preferred
- Prior staff development experience
- Confident at working with external portals and internal accounting software
- Good Excel skills
Benefits:
- Company pension
- Employee discount
- Work from home