£25K/yr to £27K/yr
Bath, England
Permanent, Variable

Sales Support Administrator

Posted by Juice Recruitment Ltd.

Are you a proactive and motivated candidate with excellent communication skills?
Do you want to work in a collaborative and design-led environment, joining a global brand and working in a highly desirable industry?

Juice is excited to be recruiting two Sales Support Administrators to join a business based in Bath.

This is a fantastic opportunity to become part of a brand with international reach, supplying beautifully designed products to some of the biggest retailers in the UK and US. You'll join a creative and experienced team, gaining exposure to all aspects of the business.

In this role, you'll be the go-to contact for UK and EU customers, processing orders from major retailers to small independent businesses, and ensuring all orders are fulfilled on time.

DAY TO DAY:

  • First point of contact for retailers for all supply chain and order queries.
  • Processing orders and liaising with the warehouse team to ensure orders are despatched on time.
  • Updating customers on stock availability and proactively managing forecast orders to ensure the customer receives their order on time.
  • Working with the sales representatives to onboard new customers and provide product data.
  • Manage any issues relating to deliveries, lost stock, and product issues.
  • Organise samples for key accounts and work to deadlines.
  • Attend trade shows when required.
  • Check customer credit and liaise with the accounts team to ensure the order can be processed.

WE WOULD LOVE TO SEE:

  • 1 to 2 years' experience working in a similar sales support role, ideally from a product-based company with experience working with retailers and key accounts.
  • Strong problem-solving and communication skills and the ability to adapt your communication style.
  • Be highly organised with excellent attention to detail.
  • Be a proactive individual with the ability to multi-task effectively.
  • Experience using Excel daily.
  • Have a flexible approach and enjoy building great working relationships.

IN RETURN:

  • Hybrid working.
  • 30 days holiday which increases with length of service.
  • Social events and lunches.
  • Enhanced pension.
  • Life assurance 4 x salary.
  • Salary sacrifice scheme.
  • Full-time role, with a flexible start time between 8am-9am.

If you are looking to join a highly desired industry and learn from a fantastic team, then please apply today!

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