A leading multi-channel retailer is looking for a results-driven Digital Trading Manager to take ownership of the online trading performance across a dynamic and fast-paced digital portfolio. Working alongside key stakeholders in marketing, merchandising, CRM, and tech, this role will shape the commercial success of the brand's digital channels, with a focus on conversion, revenue growth, and customer experience. The ideal Digital Trading Manager thrives on data, loves a fast-moving environment, and is ready to lead on execution and optimisation.
Key Responsibilities
- Owns the day-to-day trading performance of all digital channels, including web, app, and marketplaces
- Drives revenue, AOV, and conversion through optimisation of products, promotions, and pricing strategy
- Oversees the digital trading calendar - ensuring timely execution of campaigns, product drops, and seasonal events
- Collaborates with CRM, marketing, and merchandising to align content and promotional activities with commercial targets
- Uses analytics tools (e.g. GA4, Shopify, ContentSquare) to monitor trading performance and identify optimisation opportunities
- Leads daily/weekly trade meetings and delivers performance updates to stakeholders
- Manages site merchandising, category optimisation, and product recommendations to enhance customer experience
- Partners with UX/design and development teams to brief improvements and test new functionality
- Ensures smooth site operations and commercial readiness across all digital touchpoints
- Tracks competitor activity and market trends to identify areas of innovation and improvement
What We're Looking For
- A solid track record in a digital trading or eCommerce role within a fast-paced retail environment
- Strong commercial acumen with a proven ability to hit revenue and margin targets
- Confident using web analytics tools and trading dashboards to drive decision-making
- Skilled in managing site merchandising and conversion optimisation strategies
- Familiarity with platforms such as Shopify Plus, Magento, or Salesforce Commerce Cloud
- Able to manage multiple priorities and deliver under pressure
- Strong communicator with the ability to influence cross-functional teams
- A hands-on, proactive Digital Trading Manager who thrives in a high-growth, fast-moving environment
This is a fantastic opportunity for a forward-thinking Digital Trading Manager to take ownership of trading strategy and performance across a high-volume, multi-brand retail business. If you're a commercially focused Digital Trading Manager ready to make an impact - this role is for you.
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