Job Title: CRM Executive
Duration: 12 months FTC
Location: Coventry/Hybrid (once per month requirement in the office
Salary: £14.95 per hour PAYE
Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.
Are you passionate about leveraging data-driven insights to nurture leads, convert prospects, and create stronger customer relationships? Our client, a thriving automotive company, is seeking a talented CRM Executive to join their team on a 12-month fixed term contract. If you have a flair for planning, executing, and analysing CRM campaigns, this could be an exciting opportunity for you!
Responsibilities:
Planning
- Collaborate closely with local brand stakeholders to plan targeted CRM campaigns aligned with overall business objectives.
- Work with the CRM team to facilitate central campaigns.
- Administer local CRM planning agreed into the central planning process, while ensuring adherence to deadlines.
Executing
- Monitor timely receipt of briefs for deployment against plans, providing support with campaign briefing whenever possible.
- Conduct comprehensive checks on briefs to ensure spelling accuracy, align with the customer journey, have appropriate landing pages and T&Cs, and minimise the need for later amendments.
- Prioritise briefs in status calls across brands to ensure timely execution.
Reporting and Analysis
- Track campaign performance metrics such as open rates, click-through rates, and conversion rates. Generate reports to evaluate campaign effectiveness.
- Analyse campaign data to identify trends, extract valuable insights, and recommend optimisation strategies for future initiatives.
Collaboration
- Work closely with the CRM team to prioritise campaigns across brands, ensuring a cohesive approach.
- Engage in ongoing communication with local brand stakeholders to plan, execute, report, and analyse their CRM activities, both at the local and central levels.
The Ideal Candidate:
- Has a deep understanding of CRM principles and practises.
- Demonstrates strong data analysis skills, with the ability to translate insights into actionable strategies.
- Possesses excellent communication and collaboration abilities, enabling effective coordination with stakeholders.
- Exhibits attention to detail and a proactive approach to problem-solving.
If you are ready to take your CRM skills to the next level and contribute to the growth of our client's business, we would love to hear from you. Apply now and embark on an exciting journey as a CRM Executive!
How to Apply:
To apply for this opportunity, please apply with an up-to-date CV. Candidates should ideally demonstrate evidence of the above responsibilities in their CV to be considered.
Please note that if you haven't heard from us within 48 hours, your application may not have been successful on this occasion. However, we may keep your details on file for future vacancies and contact you accordingly.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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