Night Network Admin – Night Shift (7pm-7am)
Location: East London, Silvertown
Shift Pattern: 4 days on - 4 days off
Salary: £30,000 + 10% bonus (£33k)
Pod Talent is excited to partner with an ambitious, rapidly growing, and genuinely sustainable logistics and parcel distribution company. This dynamic and ever-evolving business is people-centric, highly innovative, and driven by ambitious goals.
As a Night Network Admin, you will work closely with the Network Operations manager and take charge of all inbound parcel quality control, data entry, analytics, customer service and problem resolution. You will work with a dedicated team of 5 to establish the most efficient and day-to-day operations and processes.
This is a fantastic opportunity to join a team of high achievers known for delivering exceptional results. Your ability to work towards continuous improvement will be highly valued and rewarded as historically this company has a proven track record of giving their staff incredible opportunities to grow within the company.
Responsibilities:
- Supervise all inbound parcels, revenue protection and instant problem resolution.
- Coordinate with operations manager to manage delivery routes, drivers and stock replenishment.
- Work towards growth and improvement of your personal and team KPIs.
- Handle customer inquiries, complaints and issues raised by the Customer Experience team.
Ideal skill set we're looking for:
- 2+ years' experience in a warehouse or office admin environment.
- Ability to adapt to and implement new operational processes in a rapidly growing business.
- Good understanding of warehouse operations, logistics and distribution.
- Proficiency and knowledge of MS Office, data entry and analytics.
- Fantastic interpersonal and communication skills with the ability to motivate and inspire others.
If you are a reliable, trustworthy, empathic leader and able to understand different views and opinions – you are the perfect fit for this role. It's a fantastic opportunity for an existing warehouse admin or operative who is looking for a new challenge or a step up in their career and wants to grow in a progressive and people-centric company.
Apply today!