Our client is looking to recruit a dynamic and motivated Service & Sales Manager to join their team in Ashford. In this key role, you will play an integral part in promoting the centre within the property/office space community, enhancing sales, and driving the financial performance of the centre. Reporting to the Directorship, you will need excellent administrative, organisational, and communication skills, as well as a proactive and adaptable approach to work. The ability to work well under pressure and as part of a team is essential.
Please find all the details below:
Job title: Service & Sales Manager
Location: Ashford, Kent. This is an office based position due to the nature of the role.
Hours: Monday-Friday, 8:30am-5pm
Benefits: 25 days annual leave, free parking, private health care, life assurance, free annual eye test, discretionary annual bonus
Key Responsibilities:
Sales & Marketing
- Develop and maintain relationships with brokers and commercial agents to generate interest and secure new clients.
- Drive sales by promoting available spaces and negotiating commercial terms.
- Maximise revenue by attracting new clients while ensuring the retention of existing ones.
- Identify potential local occupiers and develop corporate account contacts.
- Implement strategic marketing initiatives to promote the centre and its facilities.
- Utilise social media platforms creatively and professionally to enhance the centre's online presence.
Financial
- Manage the financial performance of the centre, including billing, revenue collection, and financial reporting.
- Monitor and manage aged debtors effectively.
- Identify areas for additional revenue generation and present revenue plans as required.
- Ensure the centre operates within the agreed annual budget.
Client Services
- Maintain high standards of cleanliness, health and safety, and security within the centre.
- Foster a culture of quality service and professionalism.
- Oversee client move-ins and modifications to fit-out and furniture requirements.
- Build and maintain strong relationships with clients, ensuring exceptional standards of customer care.
Key Skills:
- Solid experience in the operational running of a business centre or a similar environment.
- Previous experience in office management is preferred.
- Strong networking skills and the ability to maximise revenue opportunities.
- Effective leadership and team management capabilities.
- Excellent communication and negotiation skills.
Next steps:
If you are an ambitious and driven individual with a passion for property services, this is an exciting opportunity for you. Join their team and make a valuable contribution to their continued success!
Alternatively, if you know someone who may be suitable for this role please share the details. If you successfully refer a friend for the above role, you will receive a £100* voucher of your choice! Terms apply*
Please note if your skills match the requirements for the job then you will receive an e-mail from us (remember to check your junk mail). If you do please call us on ASAP or within 24 hours to discuss the position in further detail with Emma (Candidate Manager) or Nicola (Permanent Consultant).
We look forward to your application.
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