My client is a national network of independently-owned letting and estate agents
They are currently looking for an experienced Property Manager for their Folkestone office.
Accountable for:
- Property management issues relating to all manages properties
- Compliance with statutory property legislation
Main Objectives:
- Demonstrate high standards of professionalism, courtesy and efficiency in dealing with the public.
- Manage the property portfolio in order to maximise and retain clients (around 550 properties)
- Deal with all renewal of tenancy's and accompanying negotiations
- Secure renewal fees from both landlords and tenants
- Provide careful and considerate advice as and when necessary
- To operate with the confines of the Housing Acts and Lettings legislation
- To operate to the standards set by our regulatory bodies
Duties:
- Ensure that inventories are prepared through independent company prior to let.
- Ensure that there is a valid gas safety certificate
- Chase overdue rental payments.
- Handle all landlords correspondence post let.
- Ensure all data is entered into the Property Management system to guarantee continuity of filing systems.
- Complete property management notes to track progress of maintenance issues.
- Ensure that all managed properties comply with current legislation with regards to: gas safety, fire and furnishings, electrical safety, HMO's, non-resident landlords.
- Liaise and co-ordinate with front of office staff to ensure smooth check in /out process.
- Notify utility companies of all new tenants and change of occupants including the forwarding of all meter readings.
- Deal with general maintenance issues promptly with relation to the existing managed portfolio.
- Negotiate with contactor's to arrange quotes for work to be carried out and liaise with landlords.
- Monitor contractors' performance and approve invoices received for onward payment by the accounts department.
- Monitor the progress of all maintenance issues, up to the point of payment of the suppliers invoice to ensure all works have been satisfactorily completed.
- Manage the property diary system to ensure that all reminders, gas safety inspections, management visits and tenancy renewals are completed on time.
- Effectively handle all complaints from both landlords and tenants specifically related to managed properties.
- Perform all management visits, including booking appointments for visits, follow ups to both landlords and tenants and forwarding reports.
Hours of work:
- Monday - Friday 8.30am - 5pm
Salary:
- £30,000-£35,000 dependent on experience