Intensive Tenancy Support Officer
Havering
Homelessness
6 Months
09:00 to 17:30
Join the Havering Housing Team as an Intensive Tenancy Support Officer. This critical role focuses on providing essential support to vulnerable individuals with complex needs, helping them maintain tenancies and avoid homelessness.
THE ROLE
As an Intensive Tenancy Support Officer, you will be the primary point of contact for clients, coordinating comprehensive support to sustain their housing. Your responsibilities will include:
- Offering early intervention and ongoing support to prevent homelessness post-hospital discharge.
- Developing and implementing person-centred support plans for clients with complex needs.
- Coordinating with various agencies to address issues such as mental health, substance misuse, and domestic violence.
- Providing advice on safeguarding, health, and well-being.
- Managing tenancy issues, including mediation and anti-social behavior.
- Facilitating access to healthcare, welfare, and financial services.
- Recording and monitoring client progress and outcomes.
THE CANDIDATE
The ideal candidate will have previous experience in a similar role, with a strong background in supporting individuals with complex needs. You should possess:
- Proven experience in case management and crisis intervention.
- Knowledge of housing and tenancy management.
- Ability to work independently and unsupervised.
- Excellent communication and interpersonal skills.
- Understanding of safeguarding policies and procedures.
THE CONTRACT
- Working Hours: 09:00 to 17:30, Monday to Friday
- Contract Duration: 6 Months, with potential for Temp to Perm
HOW TO APPLY
To apply for this role, please email a copy of your CV to or call to discuss the role in more detail.
If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!