Shifts will be 10pm - 6am Friday and Saturday with potential for more overnight shifts to cover annual leave.
Main Purpose of Job
- To provide security to our guests overnight
- To process late arrivals and early departures
Key responsibilities
- To Meet and Greet any late arrivals and show them to their accommodation
- To report any maintenance or operational issues to the operations manager
- To deal with any complaints following the complaints process set out
- To undertake any necessary cleaning duties to the agreed quality standard as per schedule, ensuring relevant Health and Safety legislation is adhered to.
- To undertake any appropriate training and development that will support and enhance the provision of a professional service to customers of the facility.
- To follow Carmarthenshire County Councils customer care policy and be committed to the very highest standards of care to our customers.
- To deal with any car parking queries in a compliant manner
- To undertake any other duties deemed reasonable by the line manager to ensure the very highest level of consistent service delivery to all our customers.