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Warehouse & Despatch Team Lead
Upto £34k + Benefits
Oxfordshire
Strive Supply Chain are a leading management recruitment consultancy, specialising in Supply Chain, Production, Planning, Logistics, Transport & Warehouse Operations, please visit our website for further vacancies and information.
Our client is a leading Non-Food FMCG Distributor who is currently recruiting for a Warehouse & Despatch Team Leadto manage the late shift at their state of the art site in Didcot, Oxfordshire on a Monday - Friday basis (1400hrs - 2200hrs).
Reporting into the Despatch Operations Manager you will be responsible for overseeing the daily execution of outbound operations across multiple warehouse functions. You will play a pivotal role in leading, developing, and motivating a team to ensure high levels of performance, safety, and customer satisfaction. This includes day-to-day management of workflow, strategic planning of outbound loads, and ensuring compliance with warehouse standards and systems.
Key Accountabilities as Warehouse & Despatch Team Lead:
- Plan, allocate and manage daily resources to meet despatch targets and service level agreements.
- Lead Daily Information Briefings (DIBs) to set priorities and communicate operational plans.
- Monitor KPIs and adjust plans to ensure productivity and accuracy.
- Ensure effective despatch of customer orders using BY WMS and associated MHE systems.
- Forecast and report on daily volumes and performance trends.
- Analyse operational data to identify bottlenecks and implement improvement actions.
- Manage MHE usage, licensing and reporting of equipment performance and costs.
- Conduct team member reviews, appraisals, and performance feedback sessions.
- Uphold and enforce all H&S, quality and environmental standards.
- Conduct regular audits, MHE safety checks and risk assessments.
- Support go-live of new systems, including process testing and SOP development.
- Identify operational gaps and propose process improvements.
- Work cross-functionally to support new projects and implementations.
- Promote and drive a culture of continuous improvement (Lean, 5S, etc.).
- Lead a team of warehouse operatives with a focus on high performance, accountability, and engagement.
The Ideal Person for the Warehouse & Despatch Team Leadrole:
- Experience in a fast-paced warehouse or logistics environment with team leadership responsibility.
- Strong organisational, planning, and communication skills (written and verbal).
- Ability to lead by example and drive a high-performance culture.
- Proficiency in using WMS (preferably BY WMS) and standard office systems.
- Proven ability to manage change and improve processes.
- Understanding of Health & Safety and warehouse compliance.
This is a fantastic opportunity - we look forward to your application.
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