Gateway Housing has been supporting communities to thrive since 1926. We are an ambitious London based housing association with over 3,000 homes in the heart of London's East End. We provide social rented homes, shared ownership, and sheltered housing. We develop new homes too and are part way through an exciting programme to deliver another 250 homes by 2025. We also run our own in-house maintenance service, Gateway Homeworks. Our vision is that People will want to live in a Gateway home and People will want to work at Gateway.
You will be joining the organisation at an exciting time and be a key member of a dynamic team that wants to deliver great landlord services and strengthen our links to the local community.
**Our values
Our values add up to P.A.C.E. Passionate, Accountable, Connected, Excellence. As a community housing association based in the East End for nearly 100 years, we're proud of the work we do to address the housing crisis through building and managing great homes.
We are looking for an experienced Caretaker to be part of the Estates Services team providing an efficient estate cleaning service, ensuring our buildings communal areas are maintained in a clean and tidy condition to Gateway standards. You will play a crucial role in ensuring a safe, clean, and well-maintained environment for residents and visitors.
Your duties will include but not be limited to:
- To deliver an effective cleaning service ensuring compliance with health and safety requirements and established standards.
Duties to include:
- to sweep, vacuum and mop floors
- to dust ledges, clean wall tiles
- to clean windows in corridors
- to wash hand rails and woodwork
- to sweep external communal areas and car parks
- to pick up litter, sweep bin area and disinfect bin chambers
- to clean communal entrances, stairs, outside ledges and entrance doors
- Conduct regular inspections of the estate to identify and address any issues related to cleanliness, safety, and general maintenance. Ensure communal areas, such as hallways, corridors, gardens, and parking lots, are clean, tidy, and free from hazards.
- Resident Assistance and Customer Service: Foster positive relationships with residents and address their concerns or complaints in a timely and professional manner
- To attend regular team meetings, briefing sessions for staff and staff conference.
- Collaborate with property and maintenance teams, and communicate any recurring maintenance issues or emerging trends to relevant stakeholders.
- Health and Safety Compliance: Ensure compliance with health and safety regulations and guidelines. Report any potential hazards or safety concerns to the appropriate teams.
Experience and Skills
- Experience in a caretaking role, preferably in a residential or estate setting.
- Familiarity with health and safety regulations and practices related to estate services.
- Good communication and customer service skills to interact with residents and address their concerns professionally.
- Proven experience in caretaking, maintenance, or handyman roles, preferably in a residential or estate setting.
- Familiarity with health and safety regulations and practices related to estate services and maintenance.
- Good communication and customer service skills to interact with residents and address their concerns professionally.
- Knowledge of proper handling and storage of cleaning supplies, chemicals, and equipment.
If you have the confidence and enthusiasm to work in a challenging but supportive working environment, we would like to hear from you.
Our benefits package includes:
- Annual Leave: starting at 28 days, plus Bank Holidays
- Subsidised Health and Fitness Membership
- Simply Health - help towards the costs of dentist, optician, and private medical appointments
- Employee Assistance Programme - including free legal, financial and counselling advice
- Pension - up to 10% employer contribution.
Please note only shortlisted candidates will be contacted.
Please visit http://jobs for the role profile and full details on how to apply.
CLOSING DATE: Friday 16th August 2024
INTERVIEWS: TBC
Please note that on some occasions where we have received sufficient applications, we will close the vacancy earlier than the closing date advertised.
GATEWAY is an equal opportunities employer and welcomes applications from all sections of the community