Customer Service Executive
Are you a customer service professional with a passion for the shipping and freight forwarding industry? We are looking for a Customer Service Executive to become an integral part of our team, providing top-notch service and support in the dynamic world of international transport.
As a Customer Service Executive, you will be the linchpin between the clients and the seamless execution of their shipping needs. With your minimum of 2 years' experience in shipping, sea, air, and road freight forwarding, you will:
- Engage directly with agents and customers, building strong relationships and ensuring their needs are met with precision and care.
- Craft and provide accurate quotations, guiding customers through their options and securing new shipments.
- Manage cross-trade shipments with expertise, overseeing the process from start to finish.
- Handle invoicing with a keen eye for detail, ensuring all business transactions adhere to the highest industry standards.
This role is not just about managing day-to-day tasks; it's about growing with a company that values your expertise and dedication. You will have the opportunity to:
- Work within a supportive team environment where collaboration is encouraged.
- Develop your skills further in an industry that is constantly evolving.
- Enjoy the flexibility of potential work-from-home arrangements once fully trained and confident in your role.
If you're ready to take on this rewarding challenge and contribute to our continued growth, we want to hear from you. Apply now for the Customer Service Executive position by submitting your CV and a cover letter detailing your relevant experience and your enthusiasm for joining our team. Don't miss the chance to advance your career in an exciting and fast-paced industry!