Team Administrator
Welwyn Garden City
Salary is £35,000 - £37,000
Monday to Thursday 9am-5pm, Friday 9am-4pm
Are you an experienced administrator looking to make a significant impact within a dynamic and reputable company? Our client, a distinguished importer of top-tier products and equipment, collaborates with leading distributors and specialists in the industry. Renowned for their exceptional service, profound equipment knowledge, and world-leading brands, they are now seeking a dedicated administrator to join their team.
The Role:
This pivotal role is essential to the seamless operation of the business, serving as a critical link between the factory, the business, and customers.
Key Responsibilities:
- Liaise with the factory to request information on pricing, specifications, lead times and drawings and communicate these details to customers.
- Follow up with customers to ensure they have all the required information and provide any additional details they need.
- Manage all quotations passing through the office, ensuring their timely progression and status updates.
- Ensure all quotes are logged on the system and sent out on time with accurate documentation and information, including relevant drawings and accompanying details.
- File all quotations correctly and promptly.
- Regularly input sales data into the database, ensuring all necessary information is recorded.
- Regularly communicate with internal colleagues, customers, and factories via telephone or email, prioritizing messages and passing on information as needed.
- Provide a polite, prompt, and professional response to incoming sales calls, ensuring all necessary information from sales enquiries is captured for the Sales Manager.
- Type general correspondence and letters to the required company standard for the Managing Director as needed.
- Acquire, maintain, and develop knowledge of the company's products and services.
- Assist with other reasonable duties as required by the company.
The Ideal Candidate:
- Excellent communication skills, confident in interacting with people at all levels over the phone, in person, and via email.
- Highly organised with the ability to prioritise and manage a busy and rapidly evolving work schedule.
- Proven track record of working in a commercially focused admin role.
- Excellent verbal and written language skills, with the ability to communicate information accurately and clearly.
- Ability to build, maintain, and develop strong working relationships.
- Exceptional attention to detail.
- Flexible approach to tasks and willingness to assist colleagues as needed.
This is an excellent opportunity to play an integral part in a business that values dedication, expertise and the drive to maintain high standards. If you are passionate about providing first class administrative support and thrive in a dynamic environment, we want to hear from you!
Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.
Tate is acting as an Employment Business in relation to this vacancy.
Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.