Your new company
A global, renowned firm, redefining interior design through creativity, collaboration, and client-centricity. Their growth is fuelled by innovative solutions and personalised experiences, making us an exciting place to work.
Your new role
- Keep the team and clients well-informed about the project status throughout its duration.
- Ensure customer satisfaction and improved cash flow for the company.:
- Address any outstanding issues promptly
- Assist with team capacity to manage workflow.
- Monitor status and perform customer service functions for project orders.
- Expedite estimated dates with manufacturers/suppliers to meet installation dates.
- Schedule deliveries and installations with subcontractors and customers.
- Ensure installation drawings are provided to subcontractors before the job starts.
- Walk through completed jobs with customers
- Expedite, coordinate, and resolve issues
- Verify completion of order/project delivery/installations.
- Initiate the invoicing process upon project completion.
- Review Customer Order Status Report and update outstanding order issues.
- Schedule and conduct project planning/phasing meetings with the team.
- Participate in review meetings with the team.
What you'll need to succeed
- 5+ years in the interior design or architectural industry.
- Experience in a coordination role, preferable background in Office Management.
- Ability to manage and lead people.
- Open minded outlook with a people-oriented attitude.
What you'll get in return
- Opportunity to own your role and make it your own.
- Benefits package and bonus scheme.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
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