Internal Sales Officer
- Annual Salary: £27,000 - £30,000
- Job Type: Full-time - Remote.
Join our team as an Internal Sales Officer at a leading company engaged in the selling and marketing of high-quality electro-mechanical connectivity. This role is crucial for our day-to-day sales administration, requiring a proactive, highly motivated, and self-sufficient individual with an excellent customer focus.
Day-to-day of the role:
- Serve as the in-house commercial contact for both national and international customers, providing excellent service at all times.
- Cultivate solid relationships with key customers to ensure a continuous flow of sales revenue.
- Collaborate with fellow Internal Sales Officers to manage customer expectations proactively.
- Create and follow up on quotes.
- Liaise with external sales teams, planning, and purchasing departments.
- Process orders from receipt through to fulfilment as cover when required.
- Maintain records and ensure proper filing of relevant paperwork.
Required Skills & Qualifications:
- At least 2 years' experience in a busy sales office environment, ideally with key account management, customer service, and sales support.
- Proven track record of proactive account management.
- Experience in B2B and manufacturing sectors.
- Demonstrated excellence in customer service skills to maintain and build customer relationships.
- Confident telephone manner and effective communication skills in English.
- Strong organisational, problem-solving, and prioritising skills.
- Highly motivated and committed attitude with a ‘first time right' approach.
- Computer literacy; experience with ERP systems, SYSPRO, CRM, and QuoteWerks is advantageous, though full training will be provided.
- An open, friendly personality capable of liaising effectively at all levels within the company to deliver high-level customer service.
Benefits:
- Comprehensive training on specific systems used within the company.
- Opportunity to work in a dynamic, international environment.
- Life insurance offered after a successful 3-month probation
- Laptop provided
To apply for the Internal Sales Officer position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.