Our client are a small, well established freight forwarder based on the Hampshire/Surrey borders. A new exciting position is available for an import ocean freight clerk clerk with previous experience and ideally with Customs knowledge too. Friendly Company with good future prospects available.
SPECIFIC DUTIES, RESPONSIBILITIES & SKILLS FOR THE IMPORT OCEAN FREIGHT CLERK
General Duties
- Dealing with agents, pricing teams and internal colleagues to obtain job charges.
- Liaise regularly with overseas offices, partners, agents and clients.
- Update systems with shipment and costing information as required.
- Keeping a record of charges and current rates in place for certain customers.
- Ensure customers are invoiced in a proactive timely manner and within a certain timeframe.
- Handling sea imports from start-finish
- Dealing with customer queries and complaints
- Raise invoice to finalise job files, sending invoices via Email, Post or any method customers require.
- Liaising with other company branches to obtain best outcome for the business on rates and customer service
- Completing customs Import entries on in-house systems linking with HMRC
- Review and prepare all relevant documentation for all aspects of the transportation of goods
- Adhere to all Health & Safety relating to your role, site, and colleagues.
- Undertake other responsible tasks that may be required from time to time as directed by your line manager.
Essential Skills
- Excellent command of the English language, both written and spoken
- Computer literacy (Microsoft Office)
- Accurate, Honest & Punctual
- Excellent communication skills
- Able to work as part of a team as well as on their own
- Ability to handle multiple tasks
- Familiar in handling freight operations in a freight forwarding environment
- Excellent Administrative skills
- Understanding of import operations and HMRC processes
Employment Terms
- Mon - Friday
- 9am-5.30pm
- 21 days holiday plus BH
- Paid overtime when required
- £27-28k DOE/Neg