The Commercial Operations Lead/ Bid Manager will be responsible for planning, producing, and
delivering compliant proposal documents within a complex global business environment. The successful
candidate will monitor sales activity/progress, primarily across the UK and Middle East, and play a key role in
winning new business in targeted growth geographies, such as mainland Europe.
Client Details
An industry leader in their field with a proprietary cloud-based enterprise software solution which reduces the carbon footprint and increases safety within their customer organisations. They foster an enjoyable and cohesive company culture.
Description
The candidate will be the central point of contact on all assigned bids/tenders, leading and
guiding the work of internal stakeholders in the Technical, Service, Sales, and Software Delivery
teams:
o Managing the end-to-end administrative process and support the team on all
assigned bids/tenders.
o Input company information into customer supplier portals.
o Support sales process associated with RFPs, RFIs, RFQs and other public and nonsolicited
bids/tenders.
o Sourcing, coordination, analysis, and production of proposal documents for RFI,
RFP and ITT bids, to create proposal outlines and enable bid decisions for both new
and existing clients.
o Consolidate sections and/or documents developed by others team members into
the required tender format.
o Create and maintain standardised proposals and tender documents.
o Collaborate with relevant internal stakeholders to carry out cost/pricing analysis,
ensuring profitability of bids/proposals.
o Reporting on success/failure ratios, bid/no bid decisions, and collate feedback.
- Ensure information is accurately reflected in the CRM system and hold key stakeholders
accountable for the same.
- Participates in and leads the EMEA sales cadences, manage sales pipeline, hold account
executives accountable for sales activities/progress, participate in sales forecasting and pipeline
discussions.
- Ensures compliance with proposal process as identified by the Global Commercial Operations
Lead:
o Ensure proposal/sales documents follow corporate branding guidelines, standard
formatting, and quality standards.
o Champion collaboration tools, document management, and version control best
practices.
o Maintain, make available, and backup master document sets and maintain a library
of reusable responses, templates, and processes.
o Curate responses to ensure a well organised bid library is easily accessible and
compliant with processes.
- Contributing to lessons learnt and continual improvement of the EMEA commercial operations
function.
- Monitor and respond to tendering websites, including completion of pre-qualification
questionnaires and maintenance of supplier portals.
Profile
Advanced level MS Office skills and professional understanding of document templates, macros,
and styles.
- A good track record of producing winning bids, bid writing, bid pricing, and cost/margin analysis.
- Outstanding written and verbal communication skills and a strong ability to adapt communication
style to varying environments/situations. This role requires a coordinating and collaborating with
a large variety of people across the business, therefore, the ability to form/maintain strong
working relationships is absolutely essential.
- The ability to generate creative ideas while working both independently and collaboratively.
- The ability to multi-task and deliver towards tight deadlines in a pressurised environment with
varied stakeholders.
- Excellent attention to detail.
- A self-starter mindset: proactive and resourceful.
- Possessing a strong work ethic: leading by example and keeping the team informed of changes.
Experience in using bidding platforms.
- Desirable previous experience within a comparable industry (1 year minimum).
- Desirable previous experience in submitting software proposals.
- Desirable previous experience in using graphic design packages (e.g. Canva, InDesign)
Job Offer
- An attractive salary package up to £45,000 annually. (could potentially stretch for very strong candidates)
- A rewarding role in a reputable business services company.
- Generous holiday leave and strong benefits package.
- A supportive company culture that encourages continual learning.
- Hybrid working.
We encourage all eligible applicants to apply for this exciting opportunity as a Commercial Operations to propel their career in the business services industry.