An established leading UK Insurance claims management specialist who handles claims across a variety of sectors and are extremely technology driven, are now seeking an experienced Loss Adjuster to join a fast paced, forward thinking specialist claims handling organisation who are passionate about people, have a big team spirit and want to provide the best customer service.
- You will be part of a growing Adjusting team which will be an exciting time to join.
- You will work closely with the Field Adjusting Team, a team of experienced Desk-Adjusters and the Head of Adjusting where you will carry out site visits to assess and establish the cause of damage to predominantly Domestic Properties and some Commercial Properties.
- You will also be involved with HNW claims.
Key responsibilities:
- Conduct site visits to establish Property damage
- Gather evidence and factual detailed information taking site notes, photographs, witness statements etc.
- Engage with the customer to consider the impact of the claim and advise the claims stages and expectations
- Make decisions regarding policy liability
- Maintain communication between various parties ensuring a successful claims outcome
- Provide a high level of technical and quality commitment
- Utilise the latest technology available to execute the role
- Quickly respond to queries that arise
About you:
- Property Claims handling experience as a Field Adjuster is ESSENTIAL
- Excellent customer services experience, face to face, verbal and written
- The ability to make decisions and handle the lifecycle of the claim
- Experienced in writing scope of works and reports
- Some Construction experience would be an advantage
- Experienced in carrying out site visits and investigating Property damage
- Excellent IT skills and good with using various systems
- Industry qualifications i.e. CILA or working towards
- A full clean driving licence
Salary & Benefits:
- Remote working
- up to £55k per annum
- plus company car/car allowance
- Bonus
- flexi holidays
- health care
- generous pension scheme
- life assurance
- critical illness cover
- restaurant discounts
- charity days off
- training & development programme.