Excited to grow your career?
Our purpose is to make it easy for people to save and invest for a better future. We are looking for great people to join us, so please come and invest in YOUR future at HL.
We know that sometimes people can be put off applying for a job if they don't tick every box. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. We'd love to hear from you!
About the role
An opportunity has arisen for an experienced Senior Insight Analyst to join our Client Insight team on a 9-month fixed term basis. Our team's focus is always on our clients, understanding what they are doing and explaining what is driving them to behave the way they do. By providing meaningful insights on our clients, you will be central to improving client experience and helping key stakeholders make critical commercial and strategic decisions.
By immersing yourself not only in our own client data, but by considering external influences and our competitors, you will become an important part in explaining how our business is performing. We are looking for someone with a mix of analytical skills and great commercial focus to transform insights into action.
What you'll be doing
- Supporting stakeholders across the company by answering ad-hoc requests, drawing actionable insights and providing recommendations
- Assist in the production of full, timely and accurate MI
- Proactively identify trends and opportunities within our data and translate them into improved new business or enhanced client experience.
- Work alongside project teams and senior stakeholders to help shape investigations & questions that involve client behaviours or actions
About you
- Expert in SQL and data manipulation (Snowflake, Microsoft T-SQL/SQL Server, Impala SQL or other varieties)
- Report development experience using PowerBI and DAX or other data visualisation tools
- Proficient at prioritising workloads effectively and using planning and collaboration tools e.g. JIRA, Confluence & Miro
- Excellent attention to detail and proven problem-solving skills
- Experienced in finding insights through data analytics (Excel, R, Python or similar)
We're looking for someone who has experience, knowledge and skills in the following areas, however we appreciate that a successful applicant may not necessarily tick all of these areas:
Desirable
- Knowledge and interest in financial services and products (pensions, ISAs, funds and shares etc.)
- Previous experience in a commercially focused data role (understanding things such as lifetime value modelling, cost per action modelling, client segmentations etc.)
Interview process
This will be a two-stage interview process, including competency-based questions and a task assessment.
Working Schedule
The role is based in our Bristol head office, BS1 5HL. This role is a 9-month fixed term contract, full time, 37.5 hours per week, Monday to Friday. We have returned to the office, however for this role we offer a hybrid flexible working pattern.
Why us?
Here at HL, we're the UK's number 1 investment platform for private investors, based in Bristol. For more than 40 years we've helped investors save time, tax and money on their investments.
To achieve our mission, we believe we have a workplace like no other, with constant learning, dynamic teams, and a great ethos. We're steered by core values that promote service, quality, innovation, and opportunity in everything we do.
What's on offer?
- Discretionary annual bonus* and annual pay review
- 25 days* holiday plus bank holidays and 1-day additional Christmas closure
- Option to purchase an additional 5 days holiday**
- Flexible working options available, including hybrid working
- Enhanced parental leave
- Pension scheme up to 11% employer contribution
- Sharesave scheme - have a real stake in HL's future
- Income Protection and Life insurance (4 x salary core level of cover)
- Private medical insurance*
- Health care cash plans - including optical, dental, and outpatient care
- Help@hand - confidential support including mental health counselling and remote GP
- Wellhub - unlimited access to fitness providers and wellness coach sessions
- Variety of travel to work schemes with bike storage and shower facilities
- Inhouse barista and deli serving subsidised coffee and sandwiches
- Two paid volunteering days per year
- dependant on role level
- * only available to select during our annual benefits window, in November each year
Hargreaves Lansdown is an inclusive employer that values diversity in its workforce. We encourage applications from all individuals without regard to race, religion, gender, sexual orientation, national origin, disability or age.
This role may also be available on a flexible working or part time basis - please ask the Recruitment & Onboarding team for more information.
Please note, we are unable to provide employment sponsorship to candidates.