Born on South Molton Street, London in 1971, Molton Brown is an icon of uniquely British style. Today, Molton Brown is one of the leading global brands in Kao's global cosmetics portfolio. Growing from small-scale artisans into the international fragrance brand it is today, its pioneering presence is felt in our stores and websites, travel retail, luxury department stores and the most esteemed hotels around the world.
Expertly blended in London, Molton Brown's signature fragrances, bath and shower gels, home and hand care luxuries have claimed iconic status. Kao and Molton Brown have a passion for integrity, for craftsmanship, for artistry and for giving our consumers the ultimate, quality experience.
The Opportunity
Are you looking to take the next step in your career? We have an exciting opportunity available for an experienced leader to join Molton Brown as a Multi-Site Manager on a fixed-term, 12 month basis. Commencing in August 2024, this role will manage our Cambridge store as their home store, as well as oversee the management of 7 other stores within the UK. You will need to have your own car/ability to drive in this role as the locations within the portfolio may vary in accessibility to public transport. If you have a proven track record in retail management, a passion for customer service and experience in driving performance across various locations, we would love to hear from you!
What you will do
Your primary work location will be the Cambridge store, where you'll spend the majority of your work week, complemented by the occasional visits to other stores in your area. Employing a commercially focused strategy, you will inspire and guide your teams toward achieving sales targets and KPIs, seizing every business opportunity that arises. Infusing a customer-centric ethos, you'll coach and develop your teams to possess extensive product knowledge, enabling them to deliver a sensorial and immersive experience to in-store customers. Managing compliance within your market area will be a key responsibility, ensuring strict adherence to health and safety guidelines, along with company policies and procedures.
What we are looking for
The ideal candidate will be an inspirational leader, with a minimum of 3 years experience in retail management, as well as experience managing wholesale locations. They will be passionate about coaching, motivating and developing their teams. This role will require excellent communication skills, as well as the ability to build working relationships with key stakeholders across the business. You will have a strong background in people management, with proven experience in collaborating with HR to lead processes including performance management, employee relations and the recruitment and retention of staff. You will need to have strong organisational skills, with the ability to multi-task and manage a varied workload, as well as the flexibility to work across weekends or in various stores within your area.
What we can offer you
- An annual salary of between £40,000 - £42,000
- A lucrative bonus structure!
- A 50% staff discount to use on all of your favourite Molton Brown products
- 4.7 weeks holiday and a day off for your birthday (plus bank holidays)
- Free product allocation every quarter up to 5 Molton Brown eligible items!
- Access to discounts/cashbacks from high street retailers
- Enhanced family leave
- Healthcare Plan
- Wellbeing Support
- Recognition Awards
- Season Ticket Loans / Cycle To Work Scheme
- Company Pension Scheme
- Learning and development opportunities within our business and across our brands