**Primary Details
Time Type: Full time Worker Type: Employee
The opportunity
A great opportunity to join QBE's award-winning fraud team. As a Fraud Analyst you will be part of a small team of Analysts who receive, review and re-distribute intelligence received by multiple sources as well as develop internal findings. You will work closely with the adjusters to identify fraud threats and provide advice on suspicious claims to eliminate fraud risk from the business.
Your new role
- Produce high quality written reports and advice for the business, to include recommendations
- Using Company data and information ensure regular detailed analysis is undertaken to identify patterns and indicators of fraudulent activity, and timely reports produced for the Senior Fraud Analysts and SIU Leadership team and business areas as applicable.
- Manage and process the outputs of our automated fraud prevention systems used by the SIU, to include research, referral/reporting to business areas as well as the SIU team
- Monitor and analyse the performance of Company fraud prevention systems, to include automated rules and scorecards, periodically recommending changes to rules and scorecards as applicable.
- Ensure timely and accurate loadings are made to fraud prevention systems, and ensure supporting records are in place, that are, compliant with the use of such systems.
- Provide advice and support to business areas and SIU with regards to potential fraud risks.
- Submit Suspicious Activity Reports as necessary to the Company MLRO
- Assist with the testing of new automated fraud prevention strategies before implementation into the business.
- Support the SIU Assistant Claims Manager in the formation, delivery and management of counter fraud services to the business.
About you
- Production of high quality data analysis reports
- Experience of interrogation and analysis of significant and complex data sets, to identify trends, patterns and indicators of fraudulent/ irregular activity
- Experience in working in a shared service/operations team and meeting/managing differing expectations of key stakeholders from different business areas
- Strong Motor & Casualty claims fraud experience
- A good understanding of fraud prevention and relevant fraud related legislation and case law
- Knowledge of the FCA requirements and the regulatory framework relating to general insurance
Why QBE? At My Best
At QBE, we want our people to feel rewarded and inspired to perform at their best, that's why we have created "At My Best". It's our connection, our way of showing we have your back. We understand that one size doesn't fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It's in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA - because we know it's not just what we do that matters, it's how we do it that makes the difference. In addition to this, we also offer flexible parental leave for both parents and have several employee network groups that support and empower our diverse workforce.
At QBE, we view our people as our most precious asset. We understand the importance of fostering a work environment that is responsive to the changing needs of today's workforce. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation.
Some of the award's QBE are proud to have won, been a finalist for, and shortlisted for include;
Employer of the Year 2022 Winner – Insurance Insider
British Claims Awards 2022 Winner - InsurTech Award
Insurance Times Claims Excellence Awards 2022 Winner - Claims Product Solution of the Year
Working Families Best Practice Awards 2021 Finalist for: Best COVID-19 Response
Insurance Post British Insurance Awards 2022 Shortlisted for: Best Customer Care, Diversity & Inclusion Initiative of the Year 2022, Specialist Insurer of the Year (for Construction), General Insurer of the Year
We are proud to have partnerships with organisations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Women's Empowerment Principles and Race at Work charter helps keep us accountable and transparent
Inclusion of Diversity
We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in.
We know that diversity of thought, background and experience enables better decision making, improves the quality of our delivery and helps us to meet the needs of our customers.