About Us:
We are an independent agency known for delivering innovative and effective social media solutions for our clients. Our team thrives on collaboration, creativity, and delivering high-impact campaigns across a variety of industries.
Role Overview:
We are looking for a dynamic and client-focused Account Manager with experience in both paid and organic social media. You'll play a key role in managing client relationships, ensuring that social media strategies are aligned with their goals, and that campaigns are executed flawlessly. This role requires a balance of strategic thinking, hands-on social media management, and exceptional client service.
Key Responsibilities:
- Client Relationship Management: Act as the primary point of contact for assigned clients, building strong, trusted relationships.
- Social Media Strategy: Develop and implement both paid and organic social media strategies that align with client goals.
- Campaign Management: Oversee the planning, execution, and optimization of social media campaigns across various platforms.
- Performance Analysis: Track, analyze, and report on campaign performance, providing insights and recommendations for improvement.
- Collaboration: Work closely with creative, media, and analytics teams to ensure seamless delivery of social campaigns.
- Problem Solving: Address client queries, troubleshoot issues, and proactively identify solutions to improve performance.
Key Requirements:
- Experience: Proven experience in both paid and organic social media management, preferably within an agency environment.
- Client Management: Strong client-facing skills, with the ability to manage multiple accounts and build long-lasting client relationships.
- Strategic Thinking: Ability to develop and implement effective social media strategies that deliver results.
- Communication Skills: Excellent written and verbal communication, with the ability to present ideas and results clearly.
- Analytical Skills: Experience with social media analytics tools and platforms.
- Team Player: A collaborative spirit with the ability to work in a fast-paced, dynamic environment.
Benefits:
- Flexible working with 2 days a week in the office
- Opportunity to work with a variety of exciting clients
- Collaborative and creative team environment
- Personal Training budget
- Dog friendly office